Damen Shipyards Group has announced the opening of a service hub in Hamburg, Germany, taking the total number of hubs to 15, spread across Africa, the Americas, Asia and the Middle East, and Australia. The Hamburg hub will serve not only Germany but also Denmark and Poland.
The hubs are to provide a local service, worldwide. Managed by Service Hub Manager Carsten Wiese, the Hamburg hub is expected to act as the one-stop-shop for Damen customers located in the region seeking warranty service, training and service support. However, customers do not necessarily need to operate Damen vessels. The group’s resources are available to all seeking advice and support as well as access to facilities and expertise. Like all Damen service hubs, Hamburg is staffed by experienced local personnel, able to respond quickly to enquiries, the company emphasises. The hub is also expanding its network of local suppliers to ensure that products and services are sourced locally wherever possible.